In the article you will learn how to properly set up the Workflow Action: Messenger (Please note you must have a Facebook business profile already integrated within the account)
Step 1: Start a new workflow or edit an existing one
Step 2: Set up applicable Workflow Trigger(s). We have multiple articles available to explain the setup of each of the Workflow Triggers. Feel free to review our articles on these for more information on setting these up.
Step 3: Setting up the Messenger Action
- Click on the “
- Under Actions, select
- (
- You also have the option to use a previously created template for this message
- In the message drop you can select any of the custom values that apply to your specific needs (see below)
- For Example,
- Press
Step 4: Press Save in the top right corner of your browser to save the workflow
- If your Workflow is ready to be enabled, make sure the toggle switch under
- Be sure to test your Workflow to make sure it is set up correctly using the
- For an in-depth overview of Workflow Testing see our article, “Using the Testing Features in Workflows”
Now your Workflow is set up and ready to go with the Messenger Workflow Action!