Workflow Action: Instagram DM

In the article you will learn how to set up the Workflow Action: Instagram DM

Please Note: You will need to have integrated Facebook and Instagram for this to work.

Step 1: Start a new workflow or edit an existing one

Step 2: Set up applicable Workflow Trigger(s). We have multiple articles available to explain the setup of each of the Workflow Triggers. Feel free to review our articles on these for more information on setting these up.

Step 3: Setting up the Instagram DM action

  • Click on the “
  • Under Actions, select 
  • (
  • You also have the option to use a previously created template for this action
  • In the message drop you can select any of the custom values that apply to your specific needs (see below)
  • For Example,
  • Press 

Step 4: Press Save in the top right corner of your browser to save the workflow

  • If your Workflow is ready to be enabled, make sure the toggle switch under 
  • Be sure to test your Workflow to ensure it is set up correctly using the 
  • For an in-depth overview of Workflow Testing see our article, “Using the Testing Features in Workflows”

Your Workflow is set up and ready to go with the Instagram DM Workflow Action!

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