Workflow Action: GMB Messaging

In the article you will learn how to properly set up the Workflow Action: GMB Messaging and be given an example of its custom values.

Please Note: You will need to integrate a Google My Business account for this to work. Follow our other articles for more information.

Step 1: Start a new workflow or edit an existing one

Step 2: Set up applicable Workflow Trigger(s). We have multiple articles available to explain the setup of each of the Workflow Triggers. Feel free to review our articles on these for more information on setting these up.

Step 3: Setting up the Add to Custom Audience Action

  • Click on the “
  • Under Actions, select 
  • (
  • In the message drop you can select any of the custom values that apply to your specific needs or use a previously custom-created template (see below)
  • For Example,
  • Once complete press 

Step 4: Press Save in the top right corner of your browser to save the workflow

  • If your Workflow is ready to be enabled, make sure the toggle switch under 
  • Be sure to test your Workflow to ensure it is set up correctly using the 
  • For an in-depth overview of Workflow Testing see our article, “Using the Testing Features in Workflows”

Your Workflow is set up and ready to go with the GMB Messaging!

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